Inbound Call Center
Customizable Voicemail Management Workflows
Every team, at every size will have a different approach to handling missed calls and voicemails; Truly offers a number of solutions to make this easy.
Determine filters for the types of calls that you want to create notifications for (missed calls or voicemails). Automatically have those calls created as missed call activities in Salesforce, tickets in Zendesk, emails towards a custom alias or notifications in Slack.
Make it easy to surface missed calls to the team and make it a collaborative effort to manage them all in one place.