Inbound Call Center
Realtime Desktop Notifications with Screen Pops
Truly offers the ultimate screenpop experience. When you get a call, Truly automatically searches across all of your connected CRMs and applies intelligent matching logic to figure out which Account/Contact is calling. Our system then pushes this contextual information to each user at the time they receive the call. Once a user receives the call, the contact record is automatically popped up on the desktop, even if reps have their CRM tabs/apps closed.