Text Messaging (SMS/MMS)
Text Messaging (SMS)
Text messages are the most powerful medium for customer follow up, with a 90% open rate and a 50% response rate.
With Truly, you can send and receive text messages from any device in 20+ countries, without having your reps use their personal cell phone number.
This ensures the company has full visibility into all customer interactions, and enhances the rep experience with increased privacy and reduced manual data entry.
All messages are automatically synced to Salesforce to automate activity reports and opportunity forecasts.