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Call Center

Serve Your Customers From Any Device, Anywhere In The World

Intelligent Phone Numbers
ALL THE FEATURES YOU NEED

IVR, custom greetings, phone menus, business hours, hold music, ACD (cascading ring groups, simulring, round robin) screenpops, callback capability and much more.

THE RIGHT PERSON & THE RIGHT INFORMATION AT THE RIGHT TIME

Intelligently route calls to the right reps. Determine what they see when the phone rings and after a call is answered. Automatically connect Tickets and Activities to the right customer record to make cases digestible, shareable and more easily reportable.

Salesforce
Team Dashboard
GORGEOUS VISUALIZATIONS

Truly's reporting is built on a market leading BI platform, giving you unparalleled visibility at scale. Explore trends, then drill down to teams and reps to get the full picture.