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Sentiment Analysis

Understand Shifts In Customer Sentiment Across Your Entire Funnel

Trusted By Category Defining Sales
& Customer Success Teams

I love how you are able to listen to other colleagues calls while training. That live feature helped me significantly when I was training. I also like that you can see who is actively on a call.

Jackie F
NewFront Insurance

Truly is great because it easily integrates with Salesforce to track my activity - both calls and texts. I also love the voicemail drop feature, as well as the mobile app that syncs flawlessly with my iPhone.

Taylor S
Cloud Kitchens

I love how I can switch my number based on the purpose of my call and how easy Truly is to use. It's awesome I can listen to any of my colleagues phone calls at any time. It was a tremendous learning tool for me in my new job. The voicemail drop function is a game changer.

Billy B
Galvaninze

Intelligent Phone Numbers
QUANTIFY CUSTOMER SENTIMENT ACROSS CHANNELS

Get standardized sentiment analysis on Calls, Video Meetings, Text Messages and Emails.

We deliver positive, neutral and negative sentiment scores along with confidence intervals, so you can build analytics and automations with high degrees of confidence.

TRIGGER AUTOMATIONS IN REAL-TIME

When it comes to the sales experience, timing is everything.

Truly lets you trigger real-time automations like follow up tasks, email notifications and even webhooks, so you can send your favorite customer a ☕ when they're down, or 🍾 when it's time to celebrate.

Salesforce
Team Dashboard
AVAILABLE AND REPORTABLE INSIDE SALESFORCE

Finally, you can report on accounts/deals at risk natively within Salesforce by joining together all of your customer data in your source of truth for revenue.

Truly is the only provider that allows you to combine CRM data, activity data and AI powered analytics in one place.