Call Center

Serve Your Customers From Any Device, Anywhere In The World

Trusted By Category Defining Sales
& Customer Success Teams

I love how you are able to listen to other colleagues calls while training. That live feature helped me significantly when I was training. I also like that you can see who is actively on a call.

Jackie F
NewFront Insurance

Truly is great because it easily integrates with Salesforce to track my activity - both calls and texts. I also love the voicemail drop feature, as well as the mobile app that syncs flawlessly with my iPhone.

Taylor S
Cloud Kitchens

I love how I can switch my number based on the purpose of my call and how easy Truly is to use. It's awesome I can listen to any of my colleagues phone calls at any time. It was a tremendous learning tool for me in my new job. The voicemail drop function is a game changer.

Billy B
Galvaninze

ALL THE FEATURES YOU NEED

IVR, custom greetings, phone menus, business hours, hold music, ACD (cascading ring groups, simulring, round robin) screenpops, callback capability and much more.

INTEGRATED CONVERSATION INTELLIGENCE & AUTOMATION

Truly's integrated Conversation Intelligence automatically records, transcribes and analyzes your reps sales calls, making all of their conversation data searchable and reportable in Salesforce.

Using our Revenue Process Automation platform, you can then use this data to automate most of your sales coaching and data entry workflows, whether it's validating script compliance, updating dispositions or creating follow up tasks.

THE RIGHT PERSON & THE RIGHT INFORMATION AT THE RIGHT TIME

Intelligently route calls to the right reps. Determine what they see when the phone rings and after a call is answered. Automatically connect Tickets and Activities to the right customer record to make cases digestible, shareable and more easily reportable.

GORGEOUS VISUALIZATIONS

Truly's delivers the most advanced reporting in the market, through unmatched integrations with your CRM and powerful data analysis using AI, transcription, sentiment analysis and more.